Last updated: [date of publication]
This policy explains how Mission Critical Applications Limited ("MCA", "we", "us") uses personal information when you visit mca-ltd.com or contact us. We collect as little information as possible and never sell it.
Who we are
Mission Critical Applications Limited is the data controller for the information described here. Company number 3838464. Registered office: Sumela, Perrymead, Bath BA2 5AY, U.K.. ICO registration number: ZB215701. Privacy questions: enquiries@mca-ltd.com.
What we collect and why
| Information | When we collect it | Why we use it | Legal basis |
|---|---|---|---|
| Technical data: IP address, browser type, pages requested, date and time | Automatically, when you visit any page | To deliver the website, keep it secure and investigate misuse | Legitimate interests (running a secure website) |
| Your name, email address and anything you write to us | When you email us | To reply to your enquiry and, if you wish, discuss working together | Legitimate interests (responding to enquiries), or steps before entering a contract |
We do not use analytics, advertising or tracking tools, and we do not build profiles of visitors.
How long we keep it
- Technical data: deleted automatically after 30 days, unless needed to investigate a security incident.
- Enquiries: kept for up to 2 years after our last contact, unless they lead to a business relationship. In that case, we keep them as part of our business records for as long as the law requires.
Who we share it with
We do not share your information with anyone for marketing. We use these service providers, who process data only on our instructions:
- Google Cloud, which hosts the website in the United Kingdom.
- Our email provider, which delivers and stores email.
We may also disclose information if the law requires it, or to protect our rights or the security of our systems.
International transfers
Our website is hosted in the UK. If a service provider processes data outside the UK, we rely on legal safeguards approved under UK law, such as the UK International Data Transfer Agreement or Addendum, or a UK adequacy decision.
Your rights
Under UK data protection law, you have the right to:
- ask for a copy of the information we hold about you
- ask us to correct inaccurate information
- ask us to delete your information
- ask us to restrict how we use it, or object to our use of it
- ask us to transfer it to you or another organisation, where this applies
To use any of these rights, email enquiries@mca-ltd.com. We will respond within one month. There is no charge in most cases.
If you are unhappy with how we have handled your information, please contact us first. You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk or on 0303 123 1113.
Security
Our website is served only over encrypted connections (HTTPS) and uses modern security settings. Access to enquiries is limited to MCA staff who need it.
Links to other websites
Our website links to other organisations' websites, such as partners, funders and LinkedIn. We are not responsible for their privacy practices, so please read their policies.
Children
Our website is intended for businesses and professionals. It is not aimed at children, and we do not knowingly collect information about them.
Changes to this policy
We may update this policy from time to time. The date at the top shows when it was last changed.